1. Who we are
This website is operated by Metaferrum Steeltech Private Limited (“Metaferrum”, “we”, “us”), a private limited company with its registered office at Gut No. 151/Part, Plot No. 01, Jogeshwari Village, Tq. Gangapur, Chhatrapati Sambhajinagar 431136, Maharashtra, India.
2. What we collect
We collect only what you choose to give us in an enquiry or vendor registration form: name, company, phone number, email address and the details of your requirement.
This website does not use advertising or tracking cookies. Our hosting provider may keep standard server logs (IP address, browser type, pages requested) for security and troubleshooting.
3. How the forms work
When you submit a form, your browser opens WhatsApp with a pre-filled message addressed to our business number. Nothing is sent until you press send in WhatsApp. WhatsApp’s own privacy terms apply to that message.
4. Why we use your data
To reply to your enquiry, prepare a quotation, evaluate a supplier, and keep a record of our business communication. We do not sell or rent your data, and we do not use it for unrelated marketing.
5. How long we keep it
We keep enquiry and supplier records for as long as needed for the purpose above and to meet legal, tax and accounting obligations, after which they are deleted.
6. Your rights
You may ask us to access, correct, update or erase your personal data, withdraw consent, or nominate another person to exercise your rights. Write to or call our grievance officer below. We will respond within a reasonable time.
7. Security
This website is served over HTTPS. Access to enquiry records is limited to people who need them to serve you.
8. Grievance officer
Santosh S. Akkar, Director, Metaferrum Steeltech Private Limited. Phone +91 94229 27509. Address: Gut No. 151/Part, Plot No. 01, Jogeshwari Village, Tq. Gangapur, Chhatrapati Sambhajinagar 431136, Maharashtra, India.
9. Changes
We may update this policy. The date at the top shows the latest version.